Osotwa Africa Safaris
Effective Date: 05.2023
At Osotwa Africa Safaris, your privacy is very important to us. This Privacy Policy outlines how we collect, use, protect, and disclose your personal information when you interact with our services, including through our website, email, phone, or in-person.
We may collect the following types of personal information:
Contact Information: Full name, phone number, email address, physical address
Booking Information: Travel preferences, destination, dates, group size, accommodation needs
Payment Details: Billing address and payment confirmations (handled securely by third-party processors)
Identification Documents: Passport or ID for visa or permit processing
Health Information (optional): Relevant medical details for travel safety (e.g., allergies or mobility issues)
Website Usage Data: IP address, browser type, device info, and pages visited (for analytics and security)
We use your information to:
Process bookings and reservations
Communicate with you about your tour
Respond to inquiries or support requests
Personalize and improve our services
Comply with legal and regulatory requirements
Send promotional emails (only with your consent)
We implement appropriate technical and organizational measures to protect your data:
Secure servers and encrypted storage
Access restricted to authorized personnel only
Regular security audits and updates
However, no method of transmission over the internet is 100% secure. While we strive to protect your personal data, we cannot guarantee absolute security.
We do not sell or rent your personal information.
We may share your data only with:
Tour service providers (e.g., hotels, guides, transport providers) to deliver your booked experience
Legal authorities, if required by law or for safety and compliance
Third-party tools (e.g., payment processors, email marketing services), under strict data protection agreements
You have the right to:
Access or request a copy of your personal data
Request correction or deletion of your information
Withdraw consent for marketing communications at any time
Lodge a complaint with a data protection authority if you feel your rights are violated
To exercise these rights, please contact us via the information below.
Our website may use cookies to enhance user experience, track analytics, and enable website functionality. You can manage your cookie preferences via your browser settings.
Our services are not intended for children under 13 years of age. We do not knowingly collect personal data from children without parental consent.
We may update this Privacy Policy periodically. Any changes will be posted on this page with a revised "Effective Date". Your continued use of our services after any update signifies your acceptance of the new terms.
For any questions or concerns regarding this Privacy Policy, or to exercise your data rights, please contact:
Osotwa Africa Safaris
???? +255 686 311 553
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